Property: Applies to all properties operated by Serenity Living LTD
1. Booking & Payment
- 50% of the total payment is required upon booking.
- The remaining 50% balance is due 7 days before arrival.
- Payments made are non-refundable.
- Any amounts not paid will not be charged.
- Quotes are valid for a maximum of 48 hours when the quote status is “Pending for guests” or “Pending for payment.”
- By completing your booking, you agree to adhere to this Short-Term Rental Agreement.
2. Security Deposit
- A security deposit equal to 20% of the total reservation value is required.
- The deposit is authorized on the guest’s card and released 5 days after check-out if no damages are found.
- Any damage, missing items, or excessive cleaning may be deducted from the deposit.
3. House Rules
- No smoking inside the property.
- Smoking is allowed on the balcony, garden, or roof terrace using ashtrays provided.
- No parties or events are permitted.
- Quiet hours: 10:00 PM – 8:00 AM.
- Only registered guests are permitted to stay overnight.
- Pets are not allowed.
- Street parking is available. Guests must park on the single white line as per Maltese traffic law.
- Guests must keep the property tidy and dispose of rubbish according to local recycling rules.
- Guests are required to follow the full house rules available in the property brochure.
4. Liability
- Serenity Living LTD / The Owner is not responsible for accidents, injuries, or loss of personal belongings during the stay.
- Guests are responsible for securing the property and their own safety.
5. Check-In & Check-Out
- Check-in: from 3:00 PM
- Check-out: by 11:00 AM
- Late check-out is subject to availability and prior approval.